Monday, January 2, 2012

Daily Deal on 2nd Generation Audio FM Transmitter plus integrated Car Charger for the Sandisk Sansa Clip Plus with Gomadic TipExchange Technology Cheapest

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Category: Electronics
Brand: Gomadic
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Consumer 2nd Generation Audio FM Transmitter plus integrated Car Charger for the Sandisk Sansa Clip Plus with Gomadic TipExchange Technology ratings


2nd Generation Audio FM Transmitter plus integrated Car Charger for the Sandisk Sansa Clip Plus with Gomadic TipExchange Technology Review by Money Saver

Very easy to use but the battery DOESNT last 15 hours as stated, more like 4-5. I would buy again


2nd Generation Audio FM Transmitter plus integrated Car Charger for the Sandisk Sansa Clip Plus with Gomadic TipExchange Technology Review by Bill Rubin (Poughkeepsie, NY USA)

I purchased this device because I wanted an FM transmitter that would simultaneously recharge my Sansa Clip Plus. That's the main feature of this device. I was also swayed by the customer reviews praising the Gomadic Company and its customer service. I can verify that Gomadic's customer service is outstanding: Every complaint I had was graciously answered within one business day, and a new device was mailed to me immediately at no charge, no questions asked. But no company can make a business around great customer service alone. The product also needs to work more or less as advertised. And this one does not.

The first device I received would transmit as long as I didn't plug in the second cable to allow simultaneous charging. As soon as I attempted to charge, the audio no longer appeared in the FM signal. In other words, it basically never worked as advertised. Gomadic's CSR emailed me that it's a "recently discovered" "bug with the device", but they have "resolved the issue" and are sending me a new device. Well, the new device actually worked ... for about three weeks. Then, unfortunately, it started transmitting all kinds of nasty noises, regardless of whether the Sansa Clip was plugged into it, or turned on, or charging. Therefore, this device became unusable as an FM transmitter. The Gomadic CSR apologized and sent me a third device. This one performed exactly like the first one. That is, it never allowed transmitting and charging at the same time.

Ordinarily, I'd apply the three-strikes-and-you're-out rule. But because of the responsive customer service, and because I really wanted this device to work, I decided to give Gomadic one last chance. My last email to them reviewed my experience, and stated that I planned to write an Amazon customer review based on whether they could make good on their product's main claim - to transmit and charge at the same time. The CSR apologized again, stating, "We have sent a new one today which we are certain will resolve these issues."

It was not to be. The fourth device performed exactly like the first and third. So now I have four devices, none of which work as advertised. All but the second never worked as advertised. The second only worked for three weeks. The three dead-on-arrival units are manufactured with a 5/32" round cable, while the one which worked briefly has a flat twin zip-cord style cable. I suspect that the units with flat cable also contain an internal bug fix allowing the unit to work correctly initially ... until something else goes wrong. Units with round cable will probably never work as advertised.

It is unacceptable to me that the main feature does not work as advertised, so I gave it one star. Apparently others feel differently. Two previous customer reviews note that this feature does not work, but they gave it three and even four stars anyway.


2nd Generation Audio FM Transmitter plus integrated Car Charger for the Sandisk Sansa Clip Plus with Gomadic TipExchange Technology Review by UrbanLegend

I have purchased several Gomadic products using their "Adaptable Charging Technology" which consists of a changeable tip that plugs into your cell phone. If you get a new phone that requires a different plug (which I do every year or two) you can simply buy a new tip for the Gomadic devices and they work with the new phone.

I have ordered several Gomadic items and recently had a problem with one after a few months. I emailed them and today (next business day) received a reply that a new unit was in the mail!

I make my living providing service to my customers. Gomadic does that as well as any company I have ever dealt with. They make great and unique products and stand behind them.

This is my first Amazon review after years of buying products. I felt strongly enough about this supplier to finally post a review.

More Reviews...

2nd Generation Audio FM Transmitter plus integrated Car Charger for the Sandisk Sansa Clip Plus with Gomadic TipExchange Technology::Description


Our new and redesigned FM Transmitter will change the way you travel forever! Imagine being able to listen to all your music on your Sandisk Sansa Clip Plus directly through the FM radio in your car. Imagine also being able to listen to your music while powering/recharging your device at the same time. Our new 2nd generation FM Transmitter will redefine the way you enjoy music while driving! Like all Gomadic brand products; this FM Transmitter is backed by our lifetime warranty. Buy with confidence.



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